FAQs

We deliver everywhere in Morocco
The delivery time is generally between one and five days.

Delivery rates depend on shipping zones.

Si vous trouvez des difficultés au moment de payer, nous vous invitons à contacter votre banque, afin qu’elle puisse autoriser notre site web comme étant un site marchant pour votre carte bancaire.

If you find difficulties when paying, we invite you to contact your bank, so that it can authorize our website as a merchant site for your bank card.

Our return policy is as follows:
– You have the right to return the product up to 7 days after receipt.
– If the product is not defective, you are responsible for paying the delivery costs.
– If the product is defective, we take care of the delivery costs.
– The return policy does not apply to sale products.
For more details on our policy, please consult it in the menu at the bottom of the page.
If you wish to make a return, please send us an email to contact@naturalbladi.digitallions.site with the subject: Return + Order number, and please explain the reason for the return in the body of the email.
As soon as we have processed your return request, we will get back to you with the steps to follow.

You have the right to cancel your order within 1 day of placing it. Please just email us at contact@naturalbladi.digitallions.site. If you paid by card, we will issue you a refund.